Privacy Policy

SM Flight Reservation (‘we’, ‘our’, or ‘us’) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Who We Are

SM Flight Reservation is an independent flight reservation assistance service. We are not an airline, not a travel operator, and not an official booking website. We assist users by providing general information and redirecting them to third-party booking platforms, including Reservations.com, where reservations are completed.

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2. Information We Collect

We may collect the following types of information:

• 2.1 Personal Information
  
  * Name
  * Email address
  * Phone number (if voluntarily provided)
  
  We collect this information only when you voluntarily submit it through contact forms, email inquiries, or support requests
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• 2.2 Non-Personal Information
  
  * IP address
  * Browser type
  * Device information
  * Pages visited and referring URLs
  
  This information is collected automatically through cookies and analytics tools to improve website performance and user experience.

3. How We Use Your Information

We use collected information to:

* Respond to inquiries and provide customer support
* Improve website functionality and content
* Communicate important updates related to our services
* Ensure compliance with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

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4. Third-Party Platforms and Affiliate Links

Our website may contain links to third-party platforms, including Reservations.com. When you click on these links, you are redirected to external websites that operate under their own privacy policies and terms.

SM Flight Reservation does not control and is not responsible for the privacy practices, content, or security of third-party websites.

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5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

* Analyze website traffic
* Understand user preferences
* Improve site functionality

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

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6. Data Sharing and Disclosure

We may disclose information:

* If required by law or legal process
* To protect our rights, users, or comply with legal obligations

We do not knowingly share personal data with unauthorized third parties.

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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10. International Users

If you access our website from outside your country, please note that your information may be processed in jurisdictions with different data protection laws.

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11. Your Privacy Rights

Depending on your location, you may have rights to:

* Request access to your personal data
* Request correction or deletion of your data
* Withdraw consent where applicable

Requests can be made by contacting us using the information below.

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12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

SM Flight Reservation
Email: info@smflightreservation.com

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Last updated: 17th December, 2025